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Ship the thinnest platform slice first
One paved path beats ten perfect RFCs — how we earn adoption.
Coming soonNotes on building software that lasts.
Field notes from delivery rooms — automation, platform engineering, and product craft. No fluff, just what survived production.
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Featured · 8 min
The automation backlog that actually ships
Value vs. blast radius — the week-one triage so the first release pays for the second.
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An eval harness for support copilots
Golden sets, replay, and the three metrics that stopped hallucinations reaching customers.
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Soon
Kill the status meeting, keep the signal
A 15-minute async brief that replaced four hours of calls.
Coming soon
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